merdeka138 Platform Privacy Notice

This page describes what we collect when you use merdeka138 and how we keep that data protected. We take your privacy seriously. When you register an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place bets on our live-dealer tables, sportsbook, slots, or esports markets, we collect personal and financial information. We use that information only to operate our platform, process your transactions, verify your identity, and comply with legal obligations.

We do not sell your data to third parties for marketing purposes. We do not share your account details with advertisers or data brokers. Our privacy commitments apply to all users of merdeka138, regardless of whether you access from Jakarta, Surabaya, Bandung, Medan, Semarang, or any other supported jurisdiction.

Our services are available only where local law permits. Users are responsible for verifying that access and use of merdeka138 comply with their own jurisdiction's data protection and gaming regulations.

What data we collect on merdeka138

We collect several categories of information when you interact with merdeka138. Account registration data includes your full legal name, date of birth, email address, and phone number. Payment data includes details about deposits and withdrawals—the amount, payment method (e.g., DANA, e-wallet, mobile banking), transaction ID, and timestamp. Betting and gaming data includes details of every wager you place, game outcome, stake amount, and payout (or loss). Device and access data includes your IP address, browser type, device type, and timestamps of when you log in and out.

For your first withdrawal, we collect Know Your Customer (KYC) verification data: a copy of your government-issued ID (national ID, passport, or driver's license) and proof of your current address (utility bill, bank statement, or government document). We also collect cookies and similar tracking technologies when you visit our website or use our app—these track your session, remember your preferences, and help us detect fraud.

How we use your data on merdeka138

We use the data we collect for specific purposes. Account registration data allows us to create your account and manage your login. Payment data allows us to process deposits and withdrawals, confirm transactions with payment providers, and maintain an audit trail for financial compliance. Betting and gaming data allows us to settle wagers, track your account balance, and generate your betting history. Device and access data allows us to detect fraud, prevent unauthorized access, and monitor platform performance.

KYC verification data allows us to confirm your identity before first withdrawal, comply with anti-money-laundering regulations, and prevent account fraud. We do not use your data to send unsolicited marketing emails or promotional messages unless you have explicitly opted in. We do not use your data to create profiles for targeted advertising on third-party platforms. We do not use your data to infer your credit rating or financial risk profile.

Data security: We encrypt all data in transit using SSL and encrypt sensitive data at rest on our servers. We do not store your full payment card details—payment processors (like local payment, online payment, or your bank) handle those directly. We also do not store your KYC documents indefinitely; we archive them securely and delete them after a compliance-required retention period.

Third-party processors on merdeka138

We use third-party service providers to operate merdeka138. Payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) receive payment information to process your deposits and withdrawals. These providers follow their own privacy policies and security standards. Our hosting provider stores our servers and databases. Our analytics provider helps us understand how users interact with our platform—we use this to improve performance, not to profile users.

We may disclose your data to law enforcement, regulators, or courts if we are legally required to do so. We may also share anonymized or aggregated data (such as "we have ten thousand active accounts") with business partners or researchers. We never share your personal data with third parties without legal authority or your explicit consent, except to service providers who are contractually bound to protect your privacy.

How long we keep your data

We retain account and betting data for the lifetime of your account plus a compliance retention period afterward. If you request account closure, we continue to store your data for legal and financial audit purposes—typically six to seven years depending on jurisdiction. Payment transaction records are retained according to banking and anti-money-laundering regulations. KYC verification documents are archived securely and deleted after the retention period expires.

You can request deletion of your personal data at any time by contacting our support team. We will delete your data where legally permitted. However, we may be required by law to retain certain transaction records or KYC documents for a minimum period, so some data may not be immediately deleted.

Account data: Name, email, phone, login history. Retained for account lifetime plus compliance period.
Payment data: Deposit/withdrawal amounts, payment method, transaction IDs. Retained per banking regulations (typically 6-7 years).
KYC verification: ID images, address proof. Archived securely and deleted after retention period expires (typically 5-7 years).
Betting history: Wagers, outcomes, payouts. Retained indefinitely for your account access; deleted upon account closure plus retention period.

Your rights regarding your data

You have the right to access your personal data. You can download your account information, betting history, and transaction records from your merdeka138 account settings at any time. You have the right to correct inaccurate data—if your name, email, or phone number is wrong, contact our support team and we will update it. You have the right to request deletion of your data, subject to legal retention requirements. You have the right to object to certain uses of your data, such as marketing communications, which you can manage in your account preferences.

If you believe we are mishandling your data or violating your privacy rights, you can file a complaint with our support team. We will investigate and respond within a standard timeframe. If you are unsatisfied with our response, you may escalate your complaint to the data protection authority in your jurisdiction.

Cookies and tracking on merdeka138

We use cookies and similar tracking technologies to operate merdeka138. Essential cookies manage your session, keep you logged in, and prevent fraud. Performance cookies help us understand how users navigate our site—which pages are visited, where users drop off, how long they stay. These analytics inform our product improvements but do not identify you personally. You can disable non-essential cookies in your browser settings, though this may affect platform functionality.

We do not use third-party cookies to track you across other websites or to build advertising profiles. We do not sell cookie data to advertisers or data brokers. Our cookies are first-party only—they belong to merdeka138 and help us serve you better.

International data transfer on merdeka138

Our servers may be located outside Indonesia. When you use merdeka138, your data may be processed and stored on servers outside your country. We ensure that any international transfer complies with applicable data protection laws. We use standard contractual clauses and other legal mechanisms to protect your data during transfer. By using merdeka138, you consent to your data being processed internationally where necessary to operate our platform.

Children and merdeka138

merdeka138 is not intended for users under legal age in their jurisdiction. We do not knowingly collect data from anyone below the age of legal majority. If we discover that we have collected data from a minor, we will delete that account and data immediately. If you believe a child has created a merdeka138 account, contact our support team.

Contacting us about privacy on merdeka138

If you have questions about how we handle your data, how we use your information, or how to exercise your privacy rights, contact our support team through your account menu. We provide support in Indonesian and English. We aim to respond to all privacy inquiries within a standard timeframe. You can also submit a formal data subject access request in writing, and we will process it according to legal requirements.

Updates to this privacy notice

We may update this privacy notice periodically to reflect changes in our practices or applicable law. We will post the updated notice on merdeka138 and notify you if material changes occur. Your continued use of merdeka138 after any update constitutes your acceptance of the revised privacy notice. We encourage you to review this notice regularly to stay informed about how we protect your data.

We take your privacy seriously because your trust is essential to our platform. We are committed to transparent data practices, robust security, and respectful use of your information. If you have concerns about your privacy on merdeka138, contact our support team immediately.